Phone & Device Support

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Tutorials

Learn how to use and set up your device.

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Frequently Asked Questions

Need answers to questions concerning your phone or device?

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Product Compatibility

Not sure if your CBW phone and laptop, computer or PDA are compatible?

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Setup and Connectivity Guides

Need a step-by-step instruction guide on how to connect and synchronize your CBW phone/device and computer or PDA?

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Troubleshooting Guides

Need help solving a problem with your phone or device?

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Bluetooth Headset Guides

Want to setup your phone with a bluetooth headset or find and buy a headset that is compatable with your phone?

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Phone Setup

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ATTENTION!

Before attempting any of the configuration services below, follow these steps to enable push message settings on your device.

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WAP Setup

To browse internet sites for news, sports and entertainment, follow these steps and select CBW Web Settings.

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Multi-Media Messaging Setup

Send messages with pictures, sound or video by following these set up steps. Settings will be sent to your handset/device via SMS.

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Quick Email Setup

Set up your phone for email with ZoomTown or Fuse internet service using the quick setup feature.

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Email Setup

If you are not a Cincinnati Bell internet service customer, follow these steps to configure your ISP's email.

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